The printed interior is grayscale, because a book that costs less reaches more
people. These are the same figures in full color and at full size, in the order they
appear in the book. Every one is yours to download and reuse in your own internal material, with credit; the copyright line on each image is that credit, so please leave it on.
Figure I.1 Introduction · Drift Is the Signal
Drift is what accumulates between what identity grants and what it takes back.
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Figure I.2 Introduction · Where It Comes From and How It Is Organized
The book's five parts, from foundations to playbook.
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Figure 1.1 Chapter 1 · What Is Not an Identity Type
The modern identity taxonomy: human, nonhuman, and AI.
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Figure 1.2 Chapter 1 · The Moment the Model Became Necessary
The structure that makes drift visible.
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Figure 3.1 Chapter 3 · The Four Jobs Every Identity System Must Perform
The four jobs every identity system must do, and the three collapses that break them.
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Figure 4.1 Chapter 4 · Predictability Is the Real Measure of Maturity
The nine principles that hold identity together.
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Figure 5.1 Chapter 5 · The Five Pillars of the Modern Identity Operating Model
The five pillars, uneven and aligned.
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Figure 5.2 Chapter 5 · Where the Traditional Stack Lands
Where the traditional stack lands on the five pillars.
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Figure 5.3 Chapter 5 · The Operating Model Is the Product
Choosing a starting pillar and building in waves.
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Figure 6.1 Chapter 6 · When Advising Hardens Into Ownership
Decision rights for the eight activities every identity program has to assign.
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Figure 7.1 Chapter 7 · The Three Stages of Lifecycle
Access arrives through many paths and leaves only on purpose.
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Figure 8.1 Chapter 8 · Authorization Lives in Applications
Privilege chains: the same access, six hops and two.
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Figure 9.1 Chapter 9 · What Technology Is, and What It Is Not
The four jobs of identity, and the technology layers that perform them.
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Figure 10.1 Chapter 10 · Stakeholder Alignment
People are asked to carry responsibilities they were never prepared to hold.
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Figure 12.1 Chapter 12 · Start With the Governance Stack
The governance stack, and the layer that holds it together.
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Figure 13.1 Chapter 13 · Lifecycle Must Begin With Truth
Which source is authoritative, by identity type.
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Figure 13.2 Chapter 13 · Walking the Stages in Order
Three events everyone designs for, and the states that get designed by accident.
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Figure 14.1 Chapter 14 · Entitlements Take Three Disciplines, Not One
Reviewing the list is not the same as reviewing the work.
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Figure 14.2 Chapter 14 · Some Access You Are Given. Some Access You Ask For.
Access arrives two ways. Only one of them recalculates.
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Figure 17.1 Chapter 17 · Communication Planning
A communication plan: audiences, what changes, and when.
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Figure 18.1 Chapter 18 · What a Green Dashboard Can Hide
The artifact pack at a glance, in seven groups.
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Using one of these in a deck or a paper? Please credit
The Modern Identity Operating Model by Becky Sandberg. If you want a version sized for a
slide or a different background, ask me and I will send you one.